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General Contact Information

For more information about Health Choice Utah, call us toll-free at: 1-877-358-8797

Administrative Office

Health Choice Utah
6056 S. Fashion Square Drive, Suite 3940
Murray, UT 84107

Claims (Payor ID: 45399)

Health Choice Utah
Attn: Claims Department
PO Box 45900
Salt Lake City, UT 84145 
Email: HCU@healthchoiceutah.com

 

Hours of Operation

Claims
Monday – Friday, 8 a.m. – 6 p.m.
Member Services
Monday – Friday, 8 a.m. – 6 p.m.

Prior Authorization
Monday – Friday, 8 a.m. – 6 p.m.
Provider Services
Monday – Friday, 8 a.m. – 6 p.m.

 

Pharmacy Customer Services (through RealRx)
Available 24 hours, 7 days a week, and 365 days a year
855-864-1404

Fraud, Waste, and Abuse

Health Choice Utah is committed to preventing Fraud, Waste, and Abuse.

When reporting suspected Fraud, Waste, and Abuse, be as specific as possible by providing detailed information (who, what, where, why, and how). To report Fraud, Waste, and Abuse, contact us by any of the following methods:

  • Online: Fraud Waste Abuse Referral Form
  • Phone: Customer Service Center: (877) 358-8797 (TTY 711)
  • Compliance Support Line (anonymous): (888) 206-6025 (24 hours a day/7 days a week)
  • Email: FWA@healthchoiceutah.com
  • Fax: (801) 585-2654
  • Mail: Health Choice Utah
    Attention: Special Investigations Unit
    6056 Fashion Square Dr., Suite 3940
    Murray, UT 84107

Machine Readable Files

The links below provide access to the Health Choice Utah Medicaid provider network information. These JSON files can be downloaded by third parties and used to review data.